COVID-19 Information

The health and safety of residents is our first priority and we appreciate your
support in the measures we are taking to make Eventide Homes the safest possible place for residents.

View latest update

Care Facilities Directions

Directions from Chief Health Officer in accordance with emergency powers arising from declared state of emergency.

Care Facilities Directions


Information for aged care providers, workers and residents about COVID-19 vaccines.
Learn about the first phase of the COVID-19 vaccine rollout to residential aged care facilities.

Find resources for workers and residents
National Webinar on COVID-19 Booster Vaccination rollout in residential aged care

Visitor Information

Implementation of a new visitor booking system – VISITOR RESTRICTIONS CURRENTLY IN PLACE

Eventide Homes has implemented Zipline, a digital visitor booking and check-in system. The Zipline system will log each individual’s entry and exit of a site, and allow quick identification of effected individual’s via contact tracing, if required. Visitor booking and check-in is compulsory and enforced until further notice.

  • Entry to our facility is limited to reception area for entry and exit points where Zipline and temperature scanning station has been set up.
  • All visitors are required to schedule their visits in advance to prevent overcrowding of each area. To schedule a visit to Eventide Homes, please fill in the details following this link on your mobile device
  • In addition, all visitors must comply with our active screening process, which includes temperature checking and questions regarding any respiratory symptoms.
Visitor Booking


Communication you can expect in the event we have a positive COVID-19 case here at Eventide.

Communication Information


In the event that we have a positive COVID-19 case here at Eventide, the Victorian Aged Care Response Centre (VACRC) has published guidance for Isolated and Quarantined Staff who are asymptomatic, isolated and quarantined can perform key roles remotely, providing support to management, enhancing resident and family communications, and continuing to engage with their workplace. The guidance provides advice on the role, responsibilities and activities these staff members can provide, as well as support that can be provided from residential aged care facilities.

Staff Information

Any queries regarding COVID19 can be emailed direct to