COVID-19 Information

The health and safety of residents is our first priority and we appreciate your
support in the measures we are taking to make Eventide Homes the safest possible place for residents.

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Visitor Information

Implementation of a new visitor booking system

Eventide Homes has implemented Zipline, a digital visitor booking and check-in system. The Zipline system will log each individual’s entry and exit of a site, and allow quick identification of effected individual’s via contact tracing, if required. Visitor booking and check-in is compulsory and enforced until further notice.

  • Entry to our facility is limited to reception area for entry and exit points where Zipline and temperature scanning station has been set up.
  • All visitors are required to schedule their visits in advance to prevent overcrowding of each area. To schedule a visit to Eventide Homes, please fill in the details following this link on your mobile device
  • In addition, all visitors must comply with our active screening process, which includes temperature checking and questions regarding any respiratory symptoms.
Visitor Booking

COVIDSafe Festive Season

A fact sheet containing guidance to assist facilities with events and activities over the festive holiday season. Based on COVIDSafe Summer restrictions, the fact sheet covers the rules and provides tips so everyone can have a good time while remaining COVID safe.

COVIDSafe Fact Sheet

Care Facilities Directions (No 17)

Directions from Chief Health Officer in accordance with emergency powers arising from declared state of emergency.

Care Facilities Directions (No 17)


Communication you can expect in the event we have a positive COVID-19 case here at Eventide.

Communication Information


In the event that we have a positive COVID-19 case here at Eventide, the Victorian Aged Care Response Centre (VACRC) has published guidance for Isolated and Quarantined Staff who are asymptomatic, isolated and quarantined can perform key roles remotely, providing support to management, enhancing resident and family communications, and continuing to engage with their workplace. The guidance provides advice on the role, responsibilities and activities these staff members can provide, as well as support that can be provided from residential aged care facilities.

Staff Information

Any queries regarding COVID19 can be emailed direct to